Design Together.
Tune Continuously.
Grow a stronger data security program, side by side.
Why cyberhaven services
Built for outcomes, not just deployment
Most security tools get deployed and left to drift. Cyberhaven keeps your program moving, with experts who stay invested in your results.
Faster time to value
Go from contract to meaningful coverage in weeks, not quarters.
Deeper protection
Continuously tuned policies and datasets aligned to your real data flows.
Stronger outcomes
Customers with services are significantly more likely to renew and expand their service.
Your journey with cyberhaven
How we help: from deployment to mature program
Span your full journey, from first deployment to a mature insider risk and AI/data security program.
Onboard & deploy
Get Cyberhaven installed, configured, and in production quickly with opinionated bestpractices.
Optimize & expand
Tune policies and datasets, reduce false positives, and expand coverage acrossbusiness units and data channels.
Run a mature program
Establish recurring reviews, insider‑risk and AI governance, and metrics your leadershipcan trust.
Get started fast
Onboarding services
Get value from Cyberhaven in weeks, not quarters
Onboarding Services ensure Cyberhaven is deployed correctly, integrated with your environment, and aligned to your top use cases from day one.
What we cover
Environment readiness and deployment guidelines
Integrations (SSO, user directories, SIEM, ticketing, APIs)
Policies and dataset creation tuned to your data and risk profile
Insider risk and AI use-case configuration
Console and Visual Analytics training
Typical journey
Week 1–2
Planning & discovery
Week 2–4
Pilot & tuning
Week 4+
Rollout, training, and transition to ongoing services
Onboarding options
Standard onboarding
Best for
Mid-market teams and straightforward cloud deployments
What's included
Core deployment and configuration, console orientation, 3 focused training sessions, initial policies and datasets for your highest-priority use cases
Enhanced onboarding
Best for
Complex or global environments, AI security, regulated industries
What's included
Everything in Standard plus advanced configuration, deeper integration work, Linea AI enablement (if purchased), and extended working sessions across more stakeholders.
Packages and cadences
Standard analyst services
Bi-weekly reviews
Best for
Lean security teams that want ongoing tuning and visibility
What's included
Custom dashboards & reports, policy/dataset tuning, incident & risk overviews, recommendations
Premier analyst services
Weekly reviews
Best for
Regulated or complex environments with frequent change
What's included
Everything in Standard plus broader business-unit coverage and more hands-on working sessions
Linea-enabled analyst services
Weekly reviews + AI focus
Best for
Customers using Linea AI and advanced AI security features
What's included
All Premier capabilities plus Linea AI-specific reporting and fine-tuning
Ongoing optimization
Continuous optimization: analyst services
Keep your policies and insights in lockstep with your business
Cyberhaven analyst services give you a dedicated data protection analyst who continuously tunes your environment and surfaces the signals that matter most.
What we do together
Run live data discovery and map where sensitive data is flowing
Fine‑tune policies, datasets, and user risk groups
Review anomalous activity, risky users, and incidents on a recurring cadence
Customize dashboards and reports for your security leaders and business units
Recommend new use cases and controls as your program evolves
You stay in control, our analysts amplify your team, they don't replace it.
Your strategic partner
Technical account manager (TAM)
A strategic advisor embedded with your team
Your technical account manager (TAM) combines deep product expertise with a clear view of your goals. They own the roadmap for how you'll use Cyberhaven over time, and make sure our teams move in lockstep with yours.
How your TAM helps
Leads weekly working sessions to track progress and unblock deployments
Reviews your environment health, coverage, and performance each quarter
Aligns Cyberhaven's roadmap and new features with your use cases
Advocates for your feature requests and escalations with product and engineering
Provides runbooks, FAQs, and enablement for new admins and analysts
Outcome: clear ownership, fewer surprises, and a partner who knows your environment as well as you do.
TAM tiers
Standard TAM
~3 hours/week
Best for
Growing teams with multi-region or hybrid deployments
Focus
Core roadmap and deployment guidance, quarterly environment reviews
Premium TAM
~5 hours/week
Best for
Large enterprises, complex or highly regulated environments
Focus
Deeper engagement across business units, more strategic planning, and hands-on collaboration
Beyond the basics
Insider risk intelligence & advanced services
Go beyond deployment to insider‑risk and AI program maturity. For organizations building or overhauling insider‑risk and AI governance, cyberhaven offers advanced services such as:
Insider risk intelligence service (IRIS)
Quarterly insider‑risk maturity assessments
Threat‑pattern analysis
Program recommendations
Essentials professional services
A multi‑year package with regular tune‑ups
Label and policy updates
Enablement as your use cases grow
Find your fit
Packages by need: pick the right starting point
A simple "package picker" section that helps visitors self-identify.
If you're just getting started with cyberhaven
Start with standard onboarding
Add standard analyst services if your team is lean and needs ongoing help turning insights into actions
If you're a complex or global enterprise
Choose enhanced onboarding
Pair with premier analyst services and a premium TAM for weekly collaboration and broad stakeholder coverage
If you're building an insider-risk or AI security program from scratch
Combine enhanced onboarding with IRIS and linea-enabled analyst services
Who you're working with
Your cyberhaven services team
You don't just get software, you get a team that treats your data security program as their own.
Professional services engineer
Designs and executes your deployment, integrations, and initial policies.
Data protection analyst
Runs data discovery and analytics sessions, tunes rules, and builds the reports your leaders rely on.
Technical account manager (TAM)
Owns your long term roadmap with cyberhaven and keeps stakeholders aligned.
Customer success manager (CSM)
Tracks overall health and adoption and makes sure cyberhaven continues to deliver value year after year.
Always in your corner
Support you can count on
Even without professional services, every cyberhaven customer gets enterprise-grade support.
Included support
Severity-based response targets for critical issues
Access to support portal, documentation, and knowledge base
Product updates and standard best-practice guidance
Professional services
Structured onboarding and training
Continuous optimization with analyst services
Strategic partnership with a TAM
Advanced offerings like IRIS and essentials PS
What your first year with Cyberhaven looks like
Month 0–1
Onboarding & go-live
Deployment, integrations, core policies, and initial training.
Month 1–3
Stabilize & expand
Analyst services refine policies, reduce noise, and bring more use cases into production.
Month 6–12
Maturity & optimization
Insider‑risk and AI program metrics in place, regular reviews, and a steady pipeline of new controls and use cases.
Month 3–6
Program roll-out
TAM and your internal leadership align on roadmap, reporting, and KPIs; more business units and regions come onboard.
Unified visibility and enforcement
Cyberhaven AI & data security platform
One unified solution for protecting data wherever it lives and goes.
DSPM
Discover and classify data, detect risk as it flows between clouds and devices, and secure it automatically with Data Security Posture Management.
DLP
Protect data and stop exfiltration: coach users and block leaks across email, web, cloud, and devices with reimagined Data Loss Prevention.
IRM
Combine data and behavior signals to stop insider threats, clarify intent, and catch slow-burning risks with Insider Risk Management.
AI security
Increase AI adoption securely, understand shadow AI usage, assess AI risk posture, and prevent leaks without blocking teams with AI Security.
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